Privacy Policy

Who We Are

Urban Practice Oy operates urbanpractice.fi. We respect your privacy and are committed to protecting your personal data.

Contact us:

• Email: info[at]urbanpractice.fi
• Address: Döbelninkatu 3 b 20, 00260 Helsinki

What Data We Collect

We collect minimal personal data:

• When you contact us: Name, email address, and any message you send
• When you visit our website: IP address, browser type, pages visited, and visit duration (through server logs)
• Cookies: Small files that help our website function properly

Why We Collect This Data

We use your data to:

• Respond to your messages and inquiries
• Provide and maintain our website functionality
• Ensure website security and prevent abuse

Legal basis: We process your contact information based on your consent when you contact us, and website data based on our legitimate interest to operate our website.

How We Protect Your Data

• Your data is stored securely on servers in Finland (within the EU)
• We use appropriate security measures to protect against unauthorized access
• We keep your data only as long as reasonably necessary

We Don't Share Your Data

We do not sell, rent, or share your personal data with third parties, except:

• Webflow: Our website hosting provider processes data to provide hosting services
• When required by law

Webflow is GDPR-compliant and acts as our data processor. Your data is stored on servers located in Finland (within the EU).

Your Rights

Under GDPR, you can:

• Access: Request a copy of your personal data
• Correct: Ask us to fix incorrect information
• Delete: Request deletion of your data
• Object: Ask us to stop processing your data
• Withdraw consent: Change your mind about data processing

To exercise these rights, email us at info[at]urbanpractice.fi. We'll respond within 30 days.

Cookies

Our website uses essential cookies needed for basic functionality. You can disable cookies in your browser, but this may affect how the website works.

Children's Privacy

Our website is not intended for children under 16. We don't knowingly collect data from children.

Changes to This Policy

We may update this policy occasionally. Check this page for the latest version.

Questions or Complaints

Contact us at info[at]urbanpractice.fi for any privacy questions.

If we can't resolve your concern, you can contact your local data protection authority or the Information Commissioner's Office (ICO) in the UK.